Tomtom not connecting to tomtom home3/12/2024 You also won't have access to TomTom Services unless your mobile service provider allows Personal Hotspot/Bluetooth® Tethering. Smartphone messages are only available on iPhones, or Android™ (5.0 or higher) smartphones, that connect to the navigation device using the MyDrive app. : If you choose to connect your phone to your navigation device without the app, you won't have access to the smartphone messages feature. To finish the set up, accept the Bluetooth® pairing request on your navigation device then on your phone. Tap the notification to return to the MyDrive app. Once connected, your phone shows a notification from MyDrive. Tap it to pair.Īccept the Bluetooth® pairing request on your phone, then on your navigation device. Your navigation device will appear in a list of available devices. If you are unsure which device you have, check the text on the screen of your navigation device. When the app asks if MyDrive can send you notifications. On your phone, install the TomTom MyDrive app by downloading it from the App Store or Ignore the QR code as this is for Android™ phones only. One for Bluetooth® Classic and another for Bluetooth® Low Energy.Ī QR code is shown on the screen of your navigation device. : As part of the set-up you will be asked to accept two pairing requests. ![]() To connect your navigation device to your phone, do the following: : If you skipped the Connect a TomTom device set-up, failed part of the set-up, or want to connect a different device, open the app menu and tap Connect Your Device. You can select which features you’d like to use in the Bluetooth® settings on your navigation device. On the Enable Smartphone Messages screen, tap Minimize direct sunlight on the navigation device screen.Īccept the pairing request on your phone, then on your navigation device. Minimize light reflections on the navigation device screen. Slowly move the phone forwards and backwards to help the phone camera focus on the QR code. Once the QR code is in focus, it will be scanned. Point your phone’s camera at the QR code, which is shown on your navigation device. Select your navigation device from the list. ![]() On the Connect your TomTom Device screen, tap Go through the intro and log in with your TomTom account, or create a new TomTom account. On your phone, install the TomTom MyDrive app by downloading it from the Google Play Store orĪlternatively, you can connect your phone On your navigation device, open the main menu. To connect your navigation device to your phone, follow these steps:
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